Returns
30-day swap.
No drama.
The policy
Swap an unopened set for any other SNAP string within 30 days of delivery. Packet seal intact.
How it works
- Email returns@snapstrings.co with your order number.
- We send a prepaid return label.
- Drop it at any USPS location.
- Replacement ships when yours arrives.
Already strung the racquet?
Email us anyway. Honest feedback turns into product changes — sometimes a courtesy replacement.
Refunds
We default to swaps. Unopened set, inside 30 days, refund minus original shipping. Get in touch.